Templar Agent Hub

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Templar Agent Hub

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Templar Agent Hub
Templar Agent Hub

Having trouble? Please contact your upline for assistance.

Templar Agent Hub
Onboarding
Welcome back
MY CHECKLIST

⚠️ Your progress here only saves when you click Save Progress below — checking a box alone won't save it.

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If you have any questions, please reach out to either your direct upline or Benson.

🔍 Previewing the new-hire onboarding experience — this is exactly what a real signup sees.
👁️ Viewing as — read-only, nothing here can be changed.
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Templar Agent Hub
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Dashboard / My Dashboard
My Dashboard
Epic Life Hub

Welcome

Here's where you stand — daily, weekly, and monthly.

Rise Above All

Pick your accent color
Carrier Agent Portals Quick access to your carrier login pages
Tools & Platforms Your everyday work tools
Today
$0
0 policies
🔥 0 days active streak
This Week
$0
0 policies
This Month
$0
0 policies
Average $0
per day you've had activity
Pace to Goal —
UPCOMING COMMISSION
Advance
$0
Total
$0
Recurring / mo
$0
Paid monthly, as earned
SMTWTFS
Next up
Nothing scheduled yet — add effective dates in Book of Business to see them here.

From 0 of 0 Book of Business clients with enough info to calculate commission — plus $0 more not yet scheduled (no effective date set). Open Comp Calculator →

MONTHLY GOAL
$0 of $0
🎯 NEXT MILESTONE
Weekly Record
—
Monthly Record
—
💼 DEALS THIS WEEK
📆 UPCOMING EFFECTIVE DATES
PERFORMANCE TREND

7-day rolling average AP — smooths daily noise so you can see the real direction.

MY SUBMISSIONS
Export CSV ⬇
DISCORD BOT LIVE

Team Leaderboard

Live from our Discord submissions. Switch daily, weekly, or monthly and click any name to see the policies behind their number.

Team AP
$0
—
Policies Submitted 0
$0 avg AP
Current #1 —
$0
🏆 LEADERBOARD
—
—
No confirmed submissions in this range yet.
📅 HIGHEST MONTHLY CONSISTENCY
🌟 WALL OF FAME

All-time team records — click to see the full picture

👑 LEG PRODUCTION
📈 TEAM TREND — LAST 6 MONTHS

Whole-team AP by month — growth over time, not just today.

Wall of Fame

The all-time records for the whole team — permanent, until someone beats them.

Book of Business

A private, running ledger of your own clients — visible only to you. Log each policy as you write it; it's saved here for as long as you need it. Want to run the numbers on a sale before you log it? Open Comp Calculator →

PERSISTENCY

% of your Approved policies still Active at each age — set a policy's persistency in the table below once it lapses or gets cancelled.

ADD A CLIENT
1
Client
2
Policy
3
Financials & Dates
4
Notes
YOUR CLIENTS

Already keep a book in Google Sheets or Excel? Export it as a .csv or .xlsx and upload it here — it'll merge straight into the list below. Common column names (Name, DOB, Carrier, Premium, Coverage, Policy #, Status, Effective Date, Family, Notes) are recognized automatically.

Only .csv, .xlsx, or .xls files are accepted — nothing else will upload.

Comp Calculator

What your sales actually pay — by carrier, product, age, and rating class.

Saved
CALCULATE A SALE
ALL PRODUCTS
🔒 For team members only — not for outside distribution.

Helpful Resources

Everything's grouped by when you'd actually reach for it — mid-call reference, training to get better, or general materials.

Rise Above All
📞 During a Call

Quick-reference tools for while you're actually on the phone

🔑 Carrier Agent Portals

Direct login access to every carrier's agent system

🎓 Training & Learning

Watch, listen, and study — build the skills, not just look things up

📹
Training Videos

Watch and learn.

→
📞
Call Recordings

Real calls from the team.

→
✅
Checklist for Success

Core aspects of inbound life insurance.

→
🧭
Sales Blueprint/Funnel

The step-by-step call flow.

→
🔐 External Logins

Everyday work tools — logins you reach for outside of calls

🧰
Insurance Toolkits

Toolkit login.

→
📞
Ring

Calling platform.

→
☁️
Salesforce

CRM login.

→
📎 General Resources

Everything else — docs, links, and materials that don't fit a category above

Checklist for Success

Core aspects of inbound life insurance — reference this for self-audit.

These are some of the core aspects of what makes someone successful with inbound life insurance. It isn't in any specific order, because they're all important. This should be something every agent references for self-audit.
1
Play the Role
It's important to keep a constant self-reminder that we are to maintain a customer service tonality, mentality, and process. It ensures the client trusts us, and trusts that we're detached from the decisions they make about their own policy.
2
Keep It Past Tense
We keep everything past tense to maintain urgency and keep the customer engaged.
3
Make It Make Sense
Always tie everything you say back to the reason for their call. For example, if we ask about life insurance when their reason for calling had nothing to do with it, we simply need to explain beforehand — using our training — why we're asking, so it always makes sense to the customer. Making it make sense also means explaining as little as possible while still getting the point across efficiently.
4
Use Unbiased Language
Remain unbiased throughout the conversation. Staying unbiased is a big part of what keeps the customer's trust intact throughout the call.
5
Tonality & Verbal Pacing
Have proper tonality throughout the conversation and take advantage of it, along with good verbal pacing. Tonality shapes how trustworthy and natural you sound — the same words said with the wrong pace or tone can come across as scripted or pushy. Staying deliberate with both keeps the call feeling like a real conversation instead of a pitch.
6
Reassure the Customer
Reassure the customer throughout the entire pitch, tying it back to the original reason they called — this keeps their attention on the real concern behind their life insurance need instead of letting it drift.
7
Proactively Beat Objections
Get ahead of objections before they happen. For example, if you're in the application and it comes time to address a price increase, instead of just stating it and leaving room for them to object, let them know earlier why most people are okay with the increase — so by the time it comes up, it's already been addressed.
8
Maintain the Sales Process
The sales process is the fully proven backbone of our success. During the pitch, if we move to the next part of the process and the client's response doesn't satisfy what that part actually needed, it's important to recognize that and circle back before moving forward — not push ahead anyway.
9
Everything You Say Either Helps You or Hurts You
Nothing is neutral. Every sentence either builds the sale or works against it.
10
Serve, Not Sell
Think about ways to provide value to the customer rather than just getting a sale. Serve, not sell.

Carrier Contact List

Phone numbers for our carriers, plus the wider industry list.

Our Carriers
Other Carriers

Sales Blueprint/Funnel

The step-by-step call flow, start to finish.

1
Intro / Discovery / Reassure
Hold
  • First & Last Name
  • Date of Birth
  • Reason for Call — "How can I help you?"
  • Reassure
  • Verify Monthly Premium & Coverage Amount
  • Verify How Long
Carrier, etc.
2
Reassure
Play the role.
3
Create Curiosity (Confusing/Concerning)
Agent? Health? Get Permission.
4
Create/Tell Problem
The angle.
5
Solution, Challenge
Correspondence, fix problem, value, why not???
6
Take It Away, App
No promises, Re-instate, underwriting, make sure you're healthy, should have been fixed already.
Key Points
  • Proper Tonality
  • Maintain Control (multiple steps ahead by proactively beating objections)
  • Verbal Pacing
  • Playing Role
  • Annunciation
Also Ask About
  • Loan?
  • Owner/Payor?
  • Other policies?
  • Premium increase?
  • Reason for cancellation/replacement
  • Higher level questions
🔒 CONFIDENTIAL — Internal use only. Not for distribution outside Epic Life.

Call Recordings

Call recordings by angle/situation.

Carrier Guide

Search a feature (e.g. "credit card", "voice signature") to see which carriers support it — or scroll the full grid below.

Whole Life Condition Grid

Add one or more conditions to compare carriers side by side — or scroll the full grid below.

Corebridge Carrier Guide

Same underwriting rules as the main grid, organized by category.

📐 Build Chart

Graded and Level weight ranges by height. Look up a specific height below.

Training Videos

Videos from the team.

Carrier Signatures

Exact text-signature walkthroughs, by carrier.

My Checklist

You can check off the first 3 steps yourself as you complete them. Your upline handles the rest as you move through onboarding.

0 of 0 steps complete

Carrier & Account Setup Checklist

The full step-by-step from Epic Life onboarding — SureLC, carrier contracting, Tech Package, BidPlatform, and billing. Check things off yourself as you go.

0 of 0 steps complete

Downline Reports

Onboarding progress for your team, plus a quick snapshot of recent activity.

Weekly
Monthly
All-Time
Team AP
$0
0 deals
Total Downlines 0
Average AP $0
per deal
Carriers Being Written
Discord Logging Requests
Agents
Preview Onboarding Experience

See exactly what a new hire sees, start to finish, without a real account.

View As

A true 1:1 mirror of the real site as any teammate sees it right now — read-only, nothing can be changed while active.

Import Sales History

Bulk-backfill historical sales for newly-added agents from a spreadsheet. Columns: Agent Name, Date of Sale, Carrier, Amount. Anything dated before June 1, 2026 is automatically excluded.

🪪 Carrier Contracting

Which carriers an agent is actually appointed/approved to write for — separate from the carriers recognized for Discord submissions.

📋 Activity / Audit Log

Approvals and deletions, most recent first.

Notifications
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